Krakow Tram Bus
Updated: Oct 12
https://ztp.krakow.pl/kmk/punkty-obslugi-pasazerow-kmk -- KMK Passenger Service Points
https://www.kk.krakow.pl/punkty-obslugi-karty Passenger Service Points
1. Krakow City Card,
2. Krakow Family Card,
3. Student ID.
Zone-1 ALL Lines
All Lines – 158 PLN per month.
To get a Krakow TRAM and BUS Monthly card, you carry “your Passport and one Passport Photo” to the below KMK Municipal Transportation service point.
Once you show PIT 37 and UPO with the PIT number at the “Municipal Transport Service Point," your City Card will be charged 90 PLN monthly. It was 80 PLN until July 2024 and then 90 PLN from August 2024.
Note: Every Year, we must submit PIT 37 and UPO documents at the MKP counter.
While we recharge the card, we must select "full fare". Never select "Reduced".
Reduced only for "Students and others".
How to validate your KKM card
Krakow offers a monthly public transport card called KKM (Krakowska Karta Miejska or Cracow's City Card).
Coverage: This monthly ticket is valid for all trams and buses within the specified zone.
Give your customer no, which is on your card, below your name and photo.
You will get your KKM card validity.
Another option to check your KKM card validity is that we can see one machine in every bus and tram to check and validate the KKM card and ticket.
How to apply Krakow card online
Register with your basic credentials for you an together, and then install this app KARTA KRAKOWSKA from the Play Store.
Send an email - kontakt@kk.krakow.pl with your UPO doc attached. Then will respond with access grant status, Post which you can log in and pay the monthly pass via online recharge @ 80 PLN per month for adults and kids entry to the museum and other public places. We can get a concession.
One app for the tram, bus travel, and museum pass and to avail concession tickets for entrance to a few places in Krakow.
To purchase a ticket on a mobile device, please download the "Karta Krakowska" application for:- iOS systems- Android systems
However, to buy a ticket for the KK plastic carrier, you must create an account at ekp.mpk.krakow.pl . After correct activation and login, go to the My Media tab and add the media for which the Ticket is to be purchased. In the Buy Ticket tab, you will be able to make a purchase.
Pawia 5A KKM center
Punkt sprzedaży biletów MPK S.A.
12 254 10 00
Ticket Sales Point MPK S.A
Punkt Sprzedaży Biletów MPK S.A
Bus ticket agency
Podwale 3/5, 33-332 Kraków
In the event of LOST this TRAM Monthy card:
You will need to fill sucha form: https://www.kk.krakow.pl/o-programie/wzory-wnioskow/download,70.html
Cost: 8pln
You can pay in Points of Sale of Public Transport Ticket - where you will need to go with that form.
They also mentioned taking photos with you.
Discount Card (90 PLN card) Image:
Non-Discount Card (158 PLN card) Image:
When recharging the monthly tram card in the machine, you must select a Full Fare. Do not select Reduced at any time.
Example: Every month, you select Full Fare and pay 90 PLN. But this time, it shows 158 PLN. If you select Reduced, then it shows 90 PLN. This means that you need to submit your UPO or PIT 37 documents. Do not select Reduced at any time. If you select and recharge the card, when the ticket collector comes, they will find out the mistake and give you a ticket for 200 PLN or more.
Every bus and tram stop has this “Ticket machine” that takes tickets using cash or a card.
How to take a ticket:
Ticket machine
Jakdojade Mobile App https://jakdojade.pl/ https://play.google.com/store/apps/details?id=com.citynav.jakdojade.pl.android
What is the difference between this normal and reduced?
Reduced: students and Senior citizens
The rest of the people must take a Normal ticket.
Experience: I was fined 143 PLN by mistake when I took the reduced ticket instead of Normal.
How to find Zone II in the Jakdojade Mobile App: Look for II or III on the left side of the stop name. Rest everything, Zone I.
Usaally we purchse Zone I monhly card. So whenever we travel to Zone II, like Krakow Airport or Krakow Factory, we have to take a ticket even for one stop.
Free travel on Public Transport in Kraków
Children from birth until 30 September of the year in which they turn 7
A declaration by the parent or guardian
or an official document from the child or parents (guardians) allowing the age of the child to be determined
Pupils of primary schools in the area of intercommunal integration2
Valid school ID card for a pupil of a primary school in an inter-municipal integration area*
Krakow Card Mobile application: Important: The Krakow Card mobile application only displays tickets purchased in the mobile version of the Krakow Card (mKK). Tickets purchased and saved on a plastic card will not be visible in the application. If you want to change the ticket carrier from plastic to mobile, you must fill out an application to change the Krakow Card carrier - electronic on the website www.kk.krakow.pl or paper at Passenger Service Points or Resident Service Points.
2. Paper application
In addition, applications for the extension of the validity of the Krakow Card for another year, as well as other applications, including applications for the first issue of the Card, can be submitted at stationary points in Krakow:
Passenger Service Point, ul. Podwale 3/5:
Monday–Friday, 11:00 a.m.–6:00 p.m.
Passenger Service Point, ul. Wielopole 1 (entrance from ul. Starowiślna):
Monday–Friday, 8:00 a.m.–4:00 p.m.
Passenger Service Point, Centrum D Housing Estate, Block 7:
Monday–Friday, 11:00 a.m.–6:00 p.m.
Passenger Service Point at the Customer Service Point of the Małopolska Agglomeration Railway, ul. Pawia 5a - the hall of the Kraków Główny railway station, next to the Biedronka store (accessible from the Galeria Krakowska and from the Małopolski Dworzec Autobusowy (MDA) side)
Monday-Friday 9:00 a.m.–5:00 p.m.
Residents' Service Point, ul. Stachowicza 18:
Monday–Friday 7:40–18:00
Residents' Service Point, Zgody Housing Estate 2:
Monday–Friday 7:40 a.m.–3:30 p.m.
When submitting an application at a stationary point, you must present a document confirming that you have settled your tax in Krakow.
From November, a new Passenger Service Point (POP) will be opened in the waiting room of the Górka Narodowa loop. It will replace the current point at ul. Podwale 3/5.
The locations of the remaining POPs remain unchanged, i.e. at Wielopole Street 1 (entrance from Starowiślna Street), at Centrum Housing Estate D 7 and in the hall of the Kraków Główny PKP railway station.
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